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Meet The Sharp Retention Team

Here To Serve You

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Photo of business partners Adam and Sarah from Sharp Retention

Adam and Sarah

What began as a summer job in college has grown nearly 30 years of combined experience while directly serving more than 7,500 clients across the continent.They grew their individual businesses on separate coasts while breaking records and mastering the model. They were friendly competitors helping businesses far and wide retain clients with long-term branding tools – custom engraving each client’s brand. For more than 10 years consecutively, Adam and Sarah lead the way in the top 1% of knife-slingers, eclipsing the Hall of Fame and blazing a path. In 2015 they took things to another level … Sharp Retention was born.

Sharp Retention surpassed over $1 million in sales their first year and continue to grow – that’s a lot of knives! Joining businesses was the best business decision they ever made – for both thriving entrepreneurial spirits and offering client’s exceptional service and systems. With the unique culture and support of their growing in-house team and champions in the field, Sharp Retention continues to innovate for the variety of industries and companies they serve. In addition to providing THE system for retaining clients through strategic appreciation for smaller businesses, they now offer a wider variety of both products and services to serve many different sized operations – woohoo!

Sharp Retention is your client retention and strategic appreciation team of experts, they are knife ninjas through and through, with a passion for exceeding every client’s needs and impacting the lives of those they partner with. Sarah is a native Floridian, graduating from USF in Tampa with a degree in International Business. She started slinging blades back in 2002 and resides in Tampa Bay with her husband, Matt, and son, Calvin. Adam, a lifetime resident of San Diego, graduated from Gonzaga University with a degree in Business. He started the knife hustle in college and had been helping clients with their knives since 2004. He can be found on the boat or in the waves of San Diego Bay with his fiancee, Tina.

Anthony Mercer, serving the Atlanta Area

Anthony is a master of many things – specifically, serving clients, dancing salsa, and getting things done early! Before dawn, he kicks his days off attending mass before starting a jam-packed itinerary, attending to client needs in Atlanta and along the Eastern Seaboard. A masterful ballroom dancer and salsa enthusiast, Anthony is passionate about spending time with his lovely wife Elizabeth, working out, sampling adventurous restaurants and taking epic hikes. Anthony’s presentation skills are as polished as his dance moves.

Eric Gillman, serving the San Diego Area

Eric lives the “knife life” out in sunny San Diego, serving offices and clients all over SoCal. A graduate of San Diego State University, his mission in life is to help people become the best version of themselves through making healthy choices. For over five years, Eric has worked with the charity Angel Wings International as part of their efforts to build medical clinics in Haiti. An avid fan of the outdoors, in his free time he can be found running, biking, swimming or hanging out at the beach – or writing his next book! Eric is a dynamic and engaging speaker everybody loves.
Sharp Retention Team Member Eric Sharp Retention Team Member Eric
Sharp Retention Team Member Eric

Eric Gillman, serving the San Diego Area

Eric lives the “knife life” out in sunny San Diego, serving offices and clients all over SoCal. A graduate of San Diego State University, his mission in life is to help people become the best version of themselves through making healthy choices. For over five years, Eric has worked with the charity Angel Wings International as part of their efforts to build medical clinics in Haiti. An avid fan of the outdoors, in his free time he can be found running, biking, swimming or hanging out at the beach – or writing his next book! Eric is a dynamic and engaging speaker everybody loves.

Matthew Hansen, serving Oregon and the North Pac Area

Matthew is passionate – about life, his three fun-loving sons, and serving clients – there’s never a dull moment! Since 2005 he’s been helping clients in the real estate industry redirect funds from gifts that fail (consumables and trinkets) – to getting the best ROI with gifts that brand. Matthew leads with relationships in life – always seeking adventure from surfing and snowboarding, to hiking and cycling – and slinging blades all over the place. A polished presenter leading with value, he’s both high caliber and always has a smile.

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